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An award-winning concept

The scheme has received many awards. Find out why Cyclocity has attracted the attention of juries.

    Awards  

Specialised teams

Maintenance personnel, technicians, mechanics… Cyclocity activities bring people together.

    Skills  

Benefits of the service

Find out how Cyclocity contributes to everybody’s well-being.

    Benefits  

Field Maintenance

(10/10/2011)

Cyclocity maintenance procedures ensure that the quality of the bike network is at its best every day.

Maintenance staff regularly wash the stations and bicycles to keep the bicycle stock in first rate condition.

A call centre is available so that any faults reported by users can be dealt with as quickly and efficiently as possible.

Thus, malfunctions are notified to cycle mechanics, working on site and carrying out safety checks, preventive maintenance and key repairs.

For larger repairs, operatives can take the bikes to the nearest repair shop using a fleet of vans.

The bicycle technicians, who look after the terminals and the docking points, also ensure the sustainability of the service.