Cyclocity jobs
Find out about the essential jobs that keep the self-service bikes on the road in good working order, with roles ranging from bike distribution and maintenance to servicing the bike facilities.
The scheme has received many awards. Find out why Cyclocity has attracted the attention of juries.
AwardsMaintenance personnel, technicians, mechanics… Cyclocity activities bring people together.
SkillsFind out how Cyclocity contributes to everybody’s well-being.
BenefitsFind out about the essential jobs that keep the self-service bikes on the road in good working order, with roles ranging from bike distribution and maintenance to servicing the bike facilities.
Distribution is regulated in two ways. 80% of the process is natural, as users return and take bikes out . The other is through distribution teams who redistribute bikes when stations are full or empty. The teams anticipate busy periods by analysing a range of data including weather forecasts, the rush hour, special events or sales. Users who have an iPhone or an Android telephone can use the "AllBikesNow" application. The application can be downloaded free of charge via the Apple Store and enables bike users to locate the stations and find out the number of available spaces and bikes.
Teams are trained to service and maintain the stations and bikes. Bike mechanics and technicians, (who are responsible for maintaining the bikes and terminals), and distribution staff are employed to operate the self-service bike system. These professionals ensure that the stations and bikes are always available and in good working order. Customer service personnel, who are experts at running the Cyclocity scheme, answer users’ queries from 8 am to 10 pm.
469 employees benefit from a fixed-term contract and 394 are full timers.
Bike technicians use utility vehicles or electric bikes equipped with a trailer. Distribution staff use vehicles with a large trailer that can carry up to 20 bikes. The fleet is comprised of electric vehicles and vehicles powered by natural gas. The vehicles which run on natural, town gas represent a saving of 8.8 tonnes of CO2 a year, compared with conventional vehicles. This means that servicing and maintenance work has a low carbon footprint.
The teams are specially trained to drive the distribution vehicles. Teams receive environmental awareness training, in order to save fuel to reduce greenhouse gas emissions. By taking a flexible approach, fuel consumption can be reduced by 10%.
The computer system that operates the terminals and attachment points enables the team to manage subscriptions, bike hiring and to solve some minor faults from a distance. The teams are kept informed in real time of the status of the stations and whether a particular station is full or empty.
A wonderful means for getting around on your own or with others, Cyclocity, designed by JCDecaux, offers self-service bikes to local communities worldwide. Innovative and easy to use, the Cyclocity bikes encourage urban mobility. |