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An award-winning concept

The scheme has received many awards. Find out why Cyclocity has attracted the attention of juries.

    Awards  

Specialised teams

Maintenance personnel, technicians, mechanics… Cyclocity activities bring people together.

    Skills  

Benefits of the service

Find out how Cyclocity contributes to everybody’s well-being.

    Benefits  

100% online subscription process

(15/11/2011)

Toyama, Brisbane, Paris… Some cities have opted for subscription online, making it easier for users. They can subscribe by bank card using a 4-step paper-free process.

This paper-free system reduces the time taken to process and receive the subscription card.

Thanks to the 100% online subscription, users have opportunity to benefit from automatic subscription renewal the following year. This allows them to continue using the service without interruption and without having to perform the renewal process. Users are notified of renewal by email 30 days before the expiry date. They can manage their automatic subscription in the "My account" section of their self-service bicycle system website.

Some public transport systems allow users to add their subscription to their transport card, in which case, they benefit from immediate access to the service. For example, those who subscribe to the service Cyclocity-Toyama or the Vélib' service can simply activate their pass at a terminal, using an activation code which they receive by email when they subscribe.

How do you subscribe?

To subscribe, users should to go to the appropriate section on the website, select the relevant form and enter their personal details, pay for their subscription by bank card and confirm their choices.

Payment of the subscription can be made using the following bank cards: Visa, Bleue Visa, Mastercard and Amex.

A simplified purchase process for occasional users

Occasional users can also buy tickets online using a bank card in some cities. As for the annual subscription, they must connect to the relevant section, select the form of their choice and proceed to payment online. They will then receive their number ticket by email.

Occasional users may buy their ticket up to 15 days in advance.